FAQs

What is your returns policy and how do I return an item?

You are able to return or exchange your order within 14 days of receipt. The product will need to be in its original packaging and in an unused condition.

Please note that any personalised, bespoke or made-to-order products cannot be returned or exchanged.

Please contact us prior to returning your item. We will assist with creating a return shipping label and book a collection at your preferred date and time. Please kindly note that we will deduct the return shipping fee from the refund amount.